In this article:
- Device & Installation Overview
- Duct Placement
- Wiring & Power
- Wireless Configuration
- Completing the Installation
Installation Support (phone, text or email): 1-833-442-7776 | prosupport@haveniaq.com
Device & Installation Overview
Here's a quick video to walk you through installing a HAVEN Central Air Monitor.
We recommend all HAVEN Pros watch this video before attempting their first installs.
PLEASE NOTE!
The app interfaces you see in this video are slightly outdated but the basics are still valid. We're going to be releasing a new install video in the coming months, so stay tuned!
Requirements for Installation
Prerequisites
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Ducted central air system
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Monitor is suitable for any duct that has minimum depth/diameter of 8"
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Round or rectangular, rigid, flex or ductboard
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Within the range of WiFi
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802.11 b/g/n
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WPA or Open
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- Android or iOS phone with HAVEN IAQ app downloaded and Bluetooth enabled
Parts INCLUDED
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HAVEN Central Air Monitor
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Mounting plate
- Alignment plate
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Gaskets x2
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Screws x2
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Wago splicing connectors x2
Parts NEEDED (not included)
- ~12ft of 2 wire cable (18-24 gauge)
- Optional - 24VAC wall plug
Tools NEEDED
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Drill
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Hole saw (1 ½” for rectangular ducts, 2” for round ducts)
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1/4” hex driver
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Wire strippers
Recommended tools
- Psychrometer
Optional tools
- Non-contact voltage testing tool
Duct Placement
Just one thing before we kick off the installation: Do NOT secure the faceplate to the duct until the angle validation step is completed in the HAVEN IAQ app. This step is critical for finding the most reliable airflow signal. You'll thank us for eliminating any extra work, and your customer's ductwork will remain in good condition.
1. Turn off the furnace power.
Do not proceed unless this is complete.
2. Open the furnace door to reveal the furnace control board.
3. Determine the optimal Central Air Monitor location.
What to look for
The Central Air Monitor is designed to be installed on both round and rectangular ducts that are a minimum of 8” in diameter. The optimal location is 2ft upstream of the furnace filter in a straight section of the RETURN duct to avoid air turbulence. If possible, also avoid installing within 24” of duct bends or other obstructions.
Airflow in the duct
The Central Air Monitor needs to be installed so that the probe is perpendicular to the airflow (see image below); this will ensure that the device is able to accurately measure airborne particles and chemicals. The HAVEN IAQ app allows you to optimize the exact angle at which it’s installed. This helps increase the stability of the airflow signal and maximize the airflow speed through the probe’s air channels.
The Central Air Monitor requires a minimum airflow velocity of 0.4 m/s or 80 fpm to accurately report data. We recommend confirming this level of airflow while the air handler is running on the lowest speed with an anemometer prior to installing the probe.
Within WiFi range
Use a WiFi-enabled device like your phone to make sure that the proposed mounting location is within range of the home’s WiFi network. Open the WiFi settings on your device to ensure it shows up on the list of detectable networks.
4. Mark the location & drill a hole in the center of the duct.
For rectangular ducts: use a 1 ½” hole saw
For round ducts: use a 2” hole saw
Wiring & Power
1. Run a length of wire (18-24 gauge) from the inside of the furnace to the outside where the Central Air Monitor will be installed. Leave some slack for any future maintenance.
We recommend using solid core wire. Use a knockout that allows the cable to stay put even when the furnace door is closed. Leave another 4ft of length before snipping the cable to ensure that it reaches the desired Central Air Monitor location in the duct.
2. Using wire strippers, strip the jacket off both ends of the cable.
Make sure to leave ½” of exposed conductor on each wire.
3. Connect the Central Air Monitor to power.
There are multiple methods to connect the Central Air Monitor to power. It is advised to use a non-contact voltage testing tool to confirm that the power is not live before modifying furnace wiring.
Method 1: Furnace Transformer (recommended)
Find the 24VAC lines (these are usually yellow). Using wire strippers, strip the jacket off the wires, leaving ½” of exposed conductor on both ends of the cable. Using an inline, twist on, push on, or splicing connectors, connect the two ends of the new cable to the dedicated transformer.
Method 2: Furnace Control Board
Inside the furnace, loosen the terminal screws of the “R” and the “C” terminals. Insert one wire into the “C” terminal and the other one into the “R” terminal. Tighten the screws securely.
Method 3: External Transformer
You may want to power the Central Air Monitor a wall outlet. If so, we recommend using a 24VAC wall plug as shown in the photo. As with the previous methods, it does not matter which terminal each wire is connected to.
Note: To avoid shorting the other side of the wires, avoid plugging this into the wall until STEP 9 is complete.
4. Close the furnace door & secure any screws.
Wireless Configuration
Configure Central Air Monitor to homeowner’s account.
After the LED light turns blue, slide the probe through the mounting plate until it clicks into place. You'll feel a small but noticeable click, engaging the mounting plate interlock.
*PLEASE NOTE:
If the probe doesn't click into the mounting plate, the device installation will not complete. Once connected to WiFi, the LED will flash purple and green, indicating the probe is not clicked in properly.
Provisioning the Central Air Monitor
Optimizing the Airflow Signal
- Ensure Bluetooth is turned on, the HAVEN IAQ App will now connect to the HAVEN Central Air Monitor
- Turn on the forced air-system
Completing the Installation
1. Connect to homeowner's WiFi & finish the installation.
- Connect to the home’s WiFi network - your customer must supply the WiFi network name and password.
- Please note the name and password are both case-sensitive! - If there's a typo, the Monitor's LED will turn orange and you'll be directed to re-enter the WiFi details.
- The air handler should be running during this next self check: Just before the installation is complete, our system will run a self-analysis on the Monitor, connectivity, and our suite of sensors.
- Cloud analysis
- Probe position
- Relative Humidity sensor
- Temperature sensor
- tVOC & PM2.5 sensors
- Confirmation of adequate system airflow


Installation Report Troubleshooting
If a cloud error occurs during the self check, this is likely due to the device being in the middle of an "over the air" (OTA) firmware update. This can be validated on the Monitor: the LED will be flashing green and aqua. All you need to do is perform a soft reset on the Monitor and then wait for the Monitor's LED to turn solid green with an aqua flash every minute. If it doesn't settle in this state in 1-2 minutes, perform a soft reset once more. This should do it.
Click "RETRY" on the Installation Report page & the installation will complete.
What next?

Ready to install your first Central Air Controller?
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