Lucy Cameron
Activity overview
Latest activity by Lucy Cameron-
Lucy Cameron created an article, Multi-purpose equipment activations
You asked: Are any plans to expand the software logic so equipment can be triggered by more than one IAQ event? We've answered! Problems solved Our previous controls were set up in a 1-to-1 fas...
-
Lucy Cameron created an article, App maintenance scheduled for Sept 20,2024
We are launching HAVEN 5.0 which expands HEAVILY on the installation and automation capabilities! This release will be taking place on Friday, September 20, 2024 between 7pm-12am PDT. Please be awa...
-
Lucy Cameron created an article, HAVEN 5.0 Release
Summary Based on oodles of feedback over the last years, we’re relaunching the ENTIRE installation flow to allow for more flexibility when it comes to where and how the HAVEN installations are setu...
-
Lucy Cameron created an article, Preconfiguring Installations from the Pro Portal
COMING SOON! Summary In an effort to reduce the time it takes to set up HAVEN in a home, we’re introducing a new “Pre-install configuration” workflow. This allows the service manager or technician...
-
Lucy Cameron created an article, Install & Manage HAVEN Automations & Schedules
Summary Recommended automations depending on the equipment connected to the HAVEN Controllers in a zone are available for any new install as well as when making modifications to old installation...
-
Lucy Cameron created an article, Equipment Interlocks for Automations
Summary Based on the equipment the Pro is connecting to a HAVEN Controller during setup, HAVEN will suggest interlocking any non-blower equipment (e.g. outdoor damper, humidifier) with one piece...
-
Lucy Cameron created an article, Equipment identification
Summary Pro can add nicknames to the equipment during initial setup to help them select the right equipment for automations and interlocks later. The equipment list will ONLY show what is currentl...
-
Lucy Cameron created an article, Install / One-step equipment setup
Summary With the intention of providing an enhanced overview of whole system, Pros can now add in all HAVEN devices and HVAC/IAQ equipment per zone in one step when they are installing HAVEN devic...
-
Lucy Cameron created an article, Introducing Realtime Alerts for HAVEN Pros
Summary We know as HVAC professionals, you don’t always have the time or the human resources to be poking around in the Pro Portal to validate what issues exist after your team has installed HAVE...
-
Lucy Cameron created an article, How do I view Ecosense data in the Pro Portal?
Step 1: Homeowners/your customers will need to make sure that they have completed the account association steps so that any Ecosense devices become available in the HAVEN ecosystem. This also ...