Graham
Activity overview
Latest activity by Graham-
Graham created an article, Bringing a Device Back Online
Has your HAVEN Monitor or Controller fallen offline? Whether this occurred unexpectedly, due to a power cut or wi-fi interruption, we have you covered.If you're having trouble viewing your HAVEN da...
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Graham created an article, What is the “Angle Optimization test”?
The Angle Optimization test is a hyper crucial step of the HAVEN Monitor installation. We have a fun internal name for it… The ANGLE OF ATTACK! Don’t worry, it’s not as scary as it sounds. It’s ess...
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Graham created an article, Minimum airflow speed
The HAVEN Monitor has a minimum airflow speed requirement of 80fpm. That’s 0.4m/s for any Canucks or folks who prefer metric out there. The reason for the minimum is our proprietary airflow sensor....
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Graham created an article, Airflow velocity: fpm vs m/s
HAVEN is committed to making its system easy to use. That means talking to Pros and Homeowners regularly and ensuring we’re meeting your needs! One thing we heard time and time again was from Pros....
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Graham created an article, How to: Customize the RH Setpoint when connecting de-/humidification equipment to a HAVEN Controller
When first configuring the HAVEN Automations settings for a Dehumidifier or Humidifier at the time of the HAVEN Controller installation, you can now pick a custom Relative Humidity Setpoint. Based ...
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Graham created an article, How to: Add new members to your HAVEN Pro service company account
The admin/manager user on the HAVEN service company account is able to: Add new members to the HAVEN Pro service company account Manage the team the members are on Resend invitations to pendi...
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Graham created an article, Joining a service company
If you are an HVAC professional who is new to HAVEN and you know your service company has already created a HAVEN Pro account, all you have to do is ask them to send you an invitation to join. Once...
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Graham created an article, How to: Manage your team members
It’s not uncommon for folks in service companies to change roles or leave the company. Here are two simple workflows to help you keep the staff organized in your HAVEN Pro account. Assign members...
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Graham created an article, How to: Resend invitations to pending members
Who hasn’t lost track of an email at some point in their life? When you get asked “where’s that invitation email at?” you can simply resend and have it land on the top of their inbox. How to do i...
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Graham created an article, What will I learn with the demo accounts?
The purpose of our Demo Account data is to give you the tools to quickly learn how you can dive your customers' air and HVAC data to investigate filtration, ventilation, and relative humidity probl...